Privacy Policy

Last updated: December 29, 2024

1. Introduction

Flowtions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our workflow automation service.

2. Information We Collect

2.1 Account Information

  • Email address for account creation and communication
  • Username and password for authentication
  • Subscription and billing information

2.2 Integration Data

When you connect third-party services (Notion, Google Workspace, Slack, etc.), we temporarily process:

  • Authentication tokens and API keys
  • Workflow configuration data
  • Content that passes through automated workflows
  • Metadata about your connected services

2.3 Usage Data

  • Log data including IP addresses, browser type, and access times
  • Workflow execution statistics and performance metrics
  • Feature usage and interaction patterns

3. How We Use Your Information

Data Processing Purpose:

We process your data solely to provide the automation services you request. We act as a data processor, not a data controller.

We use your information to:

  • Execute and manage your automated workflows
  • Authenticate and authorize third-party service connections
  • Provide customer support and technical assistance
  • Monitor service performance and prevent abuse
  • Send essential service notifications
  • Improve our service functionality and user experience

4. Data Storage and Security

4.1 Data Minimization

We only store the minimum data necessary to provide our services. Workflow content is typically processed in real-time and not permanently stored unless required for functionality.

4.2 Security Measures

  • Encryption in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Limited access to personal data by authorized personnel only

4.3 Data Retention

We retain your data only as long as necessary to provide services or as required by law. Account data is deleted within 30 days of account termination unless legally required to retain it longer.

5. Data Sharing and Third Parties

No Data Selling:

We never sell, rent, or trade your personal data to third parties for marketing purposes.

We may share data only in these limited circumstances:

  • Third-party Services: With connected services (Notion, Google, etc.) as directed by your workflows
  • Service Providers: With trusted partners who assist in service delivery (hosting, analytics)
  • Legal Requirements: When required by law, court order, or to protect rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

6.1 Data Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Restrict or object to processing
  • Withdraw consent for data processing

6.2 Account Controls

You can:

  • Modify your account settings and preferences
  • Disconnect third-party service integrations
  • Delete specific workflows and configurations
  • Contact us to exercise your data rights

7. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use advertising cookies or extensive tracking. You can manage cookie preferences through your browser settings.

Cookie Types:

  • Essential: Required for login and basic functionality
  • Performance: Help us improve service quality (can be disabled)
  • Preferences: Remember your settings and choices

9. Children's Privacy

Our service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

10. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of discovery.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or service notification. Your continued use after changes indicates acceptance of the updated policy.

12. Contact Us

For privacy-related questions, data requests, or concerns, please contact us:

Email: contact@flowtions.app

Response Time: We aim to respond within 72 hours

13. Supervisory Authority

If you are in the EU and have concerns about our data processing, you have the right to lodge a complaint with your local data protection authority.